Expertise
We offer end-to-end Oracle Cloud solutions, with a focus on Customer Experience (CX) and with expertise in all associated technologies. Our focus is digital transformation, with a solution-driven approach and deep expertise in extending Oracle.
Transformative CX
Professionals (some Ex-Oracle) with deep Oracle Cloud experience, helping clients by implementing transformative customer experience solutions and building modern digital systems of engagements (SOE).
Design Thinking
Modern Redwood-based UX with an emphasis on design thinking for a streamlined customer journey and improved experience
True to Core
Our implementation strategy minimizes customization and closely aligns with the product's OOTB functionality and future direction to leverage the innovation delivered by the product.
Advanced Tech
Deep expertise in Implementing CX-Sales, Redwood Implementation (including Redwood Fragments), VBS/VBCS, Application & Data Security, Groovy Scripting, Data Modeling, BI / Analytics, Custom Application Development using Oracle OJET Stack
If you’d like more information about our expertise, get in touch today.
Focused Business Outcomes
Revenue Transformation
Oracle’s revenue transformation solution leveraging price, quote (CPQ); sales performance management; subscription management; and other revenue operations applications to help enterprises establish and accurately manage sales targets, sell any combination of products and services on a subscription basis, and provide global visibility into your sales performance and revenue reporting.
Productivity & Forecasting
Automating the sales process helps sales teams prioritize and focus on the best leads while building strong relationships to close deals.
Mitigate pipeline risk with AI/ML automation for high-fidelity sales forecasting. Achieve unparalleled insights and outpace the competition.
Sales Force Automation
Oracle Sales Force Automation (SFA) is a sales automation application that collects and connects customer and operational data in a CRM to help sales professionals understand their customers and automate tasks throughout the sales process.
AI Driven Guided Sales
Automated Data Foundation: Establish a robust data infrastructure to support sales efforts.
Impactful Sales Guidance: Provide actionable insights that drive successful sales outcomes.
Simplified Machine Learning:
Harness the power of machine learning to streamline and enhance sales processes.
Ongoing Managed Services
Alpha Solutions provides continuous support and maintenance services to ensure the optimal performance and longevity of Oracle CRM/CX implementations.